FAQ / Support
Everything You Need To Know
Will it work with my desk?
The Ghost Surface sub-surface charger works through wood, glass, and marble ranging from 10mm to 28mm (3/8" to 1-1/8") thick — which covers the vast majority of desks. Solid oak, walnut, tempered glass, and stone surfaces all work flawlessly. Simply check your desk thickness before ordering.
How does installation work?
It takes about three minutes. The charger attaches to the underside of your desk with a strong magnetic mount — no drilling, no tools, no damage. You choose exactly where your charging zone is, and it's fully reversible at any time.
Which phones are compatible?
Any Qi-enabled device — iPhone 8 through current iPhone 15 Pro Max, Samsung Galaxy S and Note series, Google Pixel, AirPods with wireless case, and more. If it supports wireless charging, Ghost Surface will power it.
Is it safe? What about EMF or heat?
Completely safe. Ghost Surface is CE, RoHS, and FCC certified. Active FOD (foreign object detection) prevents charging if anything other than a phone is placed above. It produces no more EMF than a standard wireless charger and operates with no significant heat.
What happens if I spill liquid on the charging area?
Your charger is completely protected. Because the electronic unit is securely mounted underneath your desk, the tabletop acts as a natural shield against spills. If you spill water or coffee on the surface marker, simply wipe it dry. No short circuits, no fried electronics, and zero stress.
What does the Kinetic Sphere actually do?
It's a manual, analog focus tool — completely free of electronics. Powered entirely by your own touch, the suspended spinning sphere creates a gravity-defying visual anchor that interrupts screen fatigue and helps restore concentration during deep work sessions. It's the physical equivalent of a screen break.
What's included in the bundle?
The Hidden Workspace Kit includes the Ghost Surface Under-Desk Charger ($119 standalone) and the Kinetic Sphere ($49 standalone) — the two flagship products together at $159. Includes magnetic mounting hardware, power adapter, and setup guide.
What's your return policy?
We offer a 30-day, no-questions-asked return policy. If Ghost Surface doesn't completely transform how your desk feels, return it in its original condition for a full refund. We're confident enough in the product to offer this unconditionally.