FAQ / Support

The Ghost Surface 15W sub-surface charger is engineered to transmit power through non-metal tabletops ranging from 10mm to 28mm (3/8" to 1-1/8") thick. It works seamlessly through solid hardwood (oak, walnut, maple), natural stone (marble, granite, quartz), engineered surfaces (MDF, bamboo, composite), and tempered glass. Note: It will not operate through metal desktops or surfaces with an internal metal core.

Setup takes 5 to 10 minutes with zero tools and zero desk drilling. First, peel the 3M adhesive on the mounting bracket, press it to the underside of your desk, and slide the charger into the bracket. Next, place the included cardboard Alignment Guide on top of your desk and move it until the Smart LED Alignment Tester lights up to lock in the exact charging center. Finally, place the ultra-thin Matte Black Surface Power Disc inside the cutout and remove the guide.

All Qi-enabled wireless charging devices — including iPhone 8 through the latest iPhone 16 & iPhone 17 Pro Max series, Samsung Galaxy S, Note, and Ultra series, Google Pixel devices, and AirPods with wireless charging cases. It is also engineered to charge seamlessly through standard non-metal smartphone cases.

Completely safe for residential and commercial specification. The Ghost Surface C30 system is CE, RoHS, and FCC certified (FCC ID: 2AZKB-C30) and features multi-layer over-voltage, short-circuit, and thermal protection. Active Foreign Object Detection (FOD) automatically prevents power transmission if metal objects (such as keys or coins) are placed on the charging spot.

Your charger is completely protected. Because 100% of the electronic hardware and power connections are mounted underneath your desk, the tabletop itself acts as a natural shield against liquid spills. If water or coffee spills onto the top Matte Black Surface Power Disc, simply wipe it dry — zero short circuits and zero damaged electronics.

The Kinetic Sphere is a non-motorized, CNC-machined aerospace-grade metal focus instrument powered entirely by a manual spin. Its precision internal bearing and helical grooves create a silent, continuous 360° optical illusion that interrupts digital screen fatigue and anchors sustained concentration during deep work, financial modeling, and executive briefings.

The Hidden Workspace Kit pairs our two flagship pieces at $159: the 15W Sub-Surface Wireless Charger ($119 standalone) and The Kinetic Sphere ($49 standalone). The kit includes the under-desk charger, 3M mounting bracket, 12V power adapter & USB-C cable, top Matte Black Surface Power Disc, Smart LED Alignment Tester, Cardboard Alignment Guide, and The Kinetic Sphere.

Every piece of Ghost Surface hardware is backed by multi-year protection: the 15W Sub-Surface Charger carries a 3-Year Electronic Replacement Warranty, The Kinetic Sphere carries a 5-Year Mechanical Guarantee, and The Hidden Workspace Kit is protected by our Dual Guarantee covering both warranties.

We offer a 30-day return guarantee on standard orders. If your Ghost Surface hardware does not seamlessly elevate your workspace, you may request a return within 30 days of delivery in its original condition and packaging for a full refund.

Yes. We supply architectural studios, commercial office fit-outs, hospitality groups, and corporate partners worldwide. While 1–9 Pilot & Evaluation Units can be ordered directly via standard checkout, bulk allocations are fulfilled via direct commercial invoice: 10–49 units receive a 20% Trade Discount, and 50+ units receive a 35% Commercial Tier Discount. Custom corporate logo OEM branding is available at 1,000+ units for the 15W Sub-Surface Charger (custom silk-screened top power disc) and 100+ units for The Kinetic Sphere. We also provide complimentary evaluation samples to qualified architectural materials libraries. Contact hi@theghostsurface.com for quotes and lead times.