Privacy Policy

Effective Date: May 2026

Last Updated: August 2026
Operated by: Ghost Surface LLC (Wyoming, USA)

At Ghost Surface, discretion is as integral to our ethos as our design. We are committed to safeguarding your personal information with the same precision, security, and care that we apply to our workspace architecture.

This Privacy Policy outlines how Ghost Surface LLC ("we," "our," or "the Maison") curates, utilizes, and protects your data when you visit theghostsurface.com (the "Site") or engage with our services.

1. Information We Curate

To provide you with an exceptional and seamless experience, we gather specific details when you interact with our brand:

  • Direct Client Information: When you acquire a piece, register an account, or request our Master Guide, we securely collect essential details including your name, delivery address, billing information, and contact preferences.
  • Payment Security: All financial transactions are processed through encrypted, compliant third-party banking gateways (such as Shopify Payments). Ghost Surface does not store or access your complete credit card information.
  • Digital Footprint: To continually refine our digital storefront, we automatically observe technical metrics such as your device architecture, geographic region, and how you navigate our collections.
  • Cookies & Analytics: We utilize refined tracking technologies, including the Meta and TikTok Pixels, to remember your preferences, measure the elegance of our digital campaigns, and present you with relevant curations.

2. How Your Information is Utilized

We use your information exclusively to elevate your experience and fulfill our commitments to you:

  • Fulfillment: To securely process your transactions and ensure the precise delivery of your Ghost Surface architecture.
  • Client Advisory: To provide bespoke support, address inquiries, and communicate important updates regarding your acquisitions.
  • Refined Marketing: To share private invitations, new product reveals, and architectural insights, provided you have chosen to receive such communications.
  • Security: To protect our clients and our infrastructure against unauthorized or fraudulent activity.

3. Discretion & Data Sharing

Your trust is paramount. Ghost Surface does not, under any circumstances, sell your personal information. We share data strictly with highly vetted partners essential to our operations:

  • Infrastructure: Shopify Inc., which provides the secure foundation for our digital boutique.
  • Logistics: Premier shipping and fulfillment partners entrusted with delivering your orders.
  • Strategic Partners: Selected analytics and advertising platforms (such as Meta and TikTok) to optimize our digital presence.
  • Legal Compliance: We will disclose information only when unequivocally required by US federal or state law, or to protect the integrity of our brand.
  • SMS Consent Exclusion: Text messaging originator opt-in data and consent, as well as mobile phone numbers provided for SMS updates, will not be shared with any third parties or affiliates for marketing or promotional purposes.

4. Digital Tracking & Your Autonomy

You maintain complete control over your digital footprint while exploring our Site:

  • Cookie Management: You may adjust your browser architecture to decline cookies, though this may limit the seamless functionality of our Site.
  • Targeted Advertising: You maintain the right to opt out of tailored digital campaigns via your individual Meta or TikTok settings, or through global privacy registries such as the Digital Advertising Alliance.
  • Global Privacy Control (GPC): Our infrastructure respects supported browser-level privacy signals.

5. Your Global Privacy Rights

We honor the privacy rights of our global clientele. Depending on your jurisdiction (including the US CCPA/CPRA, the EU/UK GDPR, and others), you hold specific rights regarding your personal data:

  • The Right to Access & Correction: You may request a record of the information we hold about you or ask us to refine any inaccuracies.
  • The Right to Erasure: You may request the deletion of your personal records from our active systems, subject to specific legal retention requirements.
  • The Right to Opt-Out: You may instruct us to cease using your data for targeted advertising campaigns.

To exercise these rights, please communicate with our team directly at hi@theghostsurface.com or via SMS/Voice at +1 (307) 218-8222.

6. Security Architecture

We deploy advanced, industry-standard cryptographic and administrative protocols to shield your data from unauthorized access. While no digital environment is entirely impervious, our commitment to your security is uncompromising.

7. Data Retention

We retain your information only for the duration necessary to fulfill our service commitments to you, after which it is securely archived or systematically anonymized in accordance with legal and tax obligations.

8. Governing Law

This Privacy Policy is governed by the laws of the State of Wyoming, USA, ensuring a robust legal foundation for our global operations.

9. Connect With Us

Should you require further clarification regarding our privacy practices or wish to update your preferences, our dedicated team is at your disposal.